Social media seems to be what everyone eats, sleeps, lives, and breathes nowadays.
If you don't have at least a Facebook, it's almost as if you don't exist in the world. Twitter and Instagram have claimed their thrones, with Snapchat still up and coming; Not to mention Tumblr, LinkedIn, Youtube, Pinterest, and so on.
With so many different social media platforms, it's almost impossible to choose which one is the "best."
Personally, I love Twitter. I'd have to say it's my favorite social media outlet (with Instagram a close second). Why?
Twitter gives me the ability to follow different accounts that cover a wide variety of topics that interest me. Hashtags allow me to follow topics without having some type of commitment to the topic, such as liking or following a page.
It has an immediacy of breaking news and updates on developing stories almost faster than news outlets at times. Twitter is detailed.
And who could forget the ease of following and unfollowing? No friend requests, no bad feelings for unfriending someone. It's simple and straight forward. I can communicate with people who I don't follow, or who don't follow me.
Twitter is also a really good resource when it comes to customer service with companies and organizations that have a Twitter account. Ever have Uber or Septa reach out to you simply because you tweeted in annoyance that one of them was running late? Pretty convenient.
Instagram contains almost all of these qualities as well, while being strictly a photographic-type of social media. Facebook also has similar value, but it's known for being more of a reason solely to connect with family (at least with us millennials, for the most part).
So, which one's your fave?
I do agree with you that twitter is a great social media platform with many benefits. You mentioned, you can follow and unfollow anyone with out that nasty "friend request" notification which I think anyone could agree that is a great thing about it. I also like how you mentioned it is good for customer service, and I firmly believe every business should have a twitter account! Great post.
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